KEEP Privacy and Personal Data Processing Policy

Revision dated November 25, 2024.

This Privacy Policy describes how https://youkeep.us (the "Service", "Site", or "we") uses and shares information collected by us or provided by you when you visit the Website, located at https://youkeep.us. This Privacy Policy also explains your rights and options regarding your Personal Data and how you can contact us to make changes to your Personal Data or get answers to questions about our privacy practices. The provisions of this Privacy Policy are subject to change in the future. Each time we make changes to this Privacy Policy, we will post the revised version on this page and indicate the date of the new revision. We act as a controller of your personal data, as we independently decide for what purposes we need it, choose services and tools for processing. Please read the provisions of this Privacy Policy carefully and contact us at the email address provided herein if you have any questions. By using the Website, receiving services on the Website at https://youkeep.us, or checking the appropriate box (e.g., by clicking on "Yes, I understand and agree to Keep's Terms of Service"), you agree to all terms of this Privacy Policy, acknowledge your familiarity with the terms set forth herein, and give us your free and unequivocal consent to use your Personal Data in accordance with this Policy.

Who we are

https://youkeep.us

Online service for ordering, posting, and searching for relevant services and performers.

Data controller

Individual entrepreneur: Larsson Ekaterina
TIN: 304748129
Legal address: Georgia, Krtsanisi District, Ponichala 3 Settlement, Building 5, Entrance 2, Floor 4

Responsible person for personal data protection

Larsson Ekaterina (Larsson Ekaterina)
Email: support@youkeep.us

DEFINITION OF TERMS

  • Personal Data – Information or a set of information about a natural person who is identified or can be specifically identified.
  • Non-personal Data – Information and data that do not directly identify a specific person.
  • Information – Both Personal and non-Personal Data.
  • User – A natural person who accesses and uses the Website https://youkeep.us, or the Service as a whole, and/or orders relevant services.
  • Processing – Any actions with Personal Data including, but not limited to, access, provision, distribution, collection, systematization, storage, accumulation, recording, transfer, blocking, deletion, clarification, updating and/or modification, depersonalization, and other ways of using Personal Data by the Service.
  • Law – Law of Georgia "On Protection of Personal Data" No. 5669 of 13.06.2023.

1. GENERAL PROVISIONS

We process your Personal Data in accordance with the law solely to process your application or order and provide necessary information about its status, to participate in promotional activities of our Service, when you contact customer support, as well as when you subscribe to our newsletters, participate in surveys, or leave feedback about our services.
The information provided by you is confidential and will not be disclosed to third parties except when necessary to fulfill your request, order, or assignment, or in other cases provided by law. The provisions of this Privacy Policy apply only to the Website https://youkeep.us. The Service does not control and is not responsible for third-party sites to which the User may be redirected via links available on the Website.
Please note that the Service does not verify the accuracy of the information provided by the User. Your information is processed from the moment you log in to the site and start using it, as well as from the moment the Administrator receives your Personal Data sent by email, through the site, or provided through other means of communication.
We do not use automated decision-making and do not use your Personal Data to automatically assess aspects of your personality (automated profiling or profiling).

2. INFORMATION WE MAY COLLECT OR RECEIVE

The Service collects and uses only those Personal Data necessary for providing services. This may include a User’s last name, first name, patronymic, email address, phone number, and gender.
Additional information may be provided by the User at their discretion (unless required to fulfill a contract or mandated by law).
We also use cookies to collect additional data on how you use the Site and to improve our services. Cookies allow us to process data like device model, IP address, operating system version, browser type, time and duration of site visits, and search queries.
Through cookies, we may process:

  • Device Data: Model, unique device identifiers, MAC address, IP address, operating system version, and device settings.

  • Log Information: Usage duration, search queries, location data, and any information stored in cookies.

  • Other Data: Information about your interactions on the Site, including visits to third-party websites or applications that provide insights into your Website engagement.

We use cookies to help you log in, track the Website’s user base, understand preferences, and improve services.
We do not collect or request sensitive data such as racial or ethnic origin, political or religious beliefs, health information, or biometric data.

3. HOW WE MAY USE PERSONAL DATA

We may use the Information we collect as described above for the following purposes:

Contractual Relationship.

We may process your Personal Data in order to fulfill contractual obligations - to process and / or process your application, to provide you with the relevant service.

Requests and other communications.

In the event that you have contacted us through our contact forms and/or by email/phone, we may process the Information you have provided to us to be able to respond to your question, complaint or inquiry.

Marketing.

We may use Information we collect from you (such as your e-mail) for marketing purposes. For example, by subscribing to our newsletter, you may receive publications and announcements directly to your e-mail. We may send you promotional materials regarding our services, promotional offers that we think may be of interest to you.

You may opt out of receiving our marketing emails (either in whole or in part) by clicking on the "unsubscribe" link in the emails you receive from us. In addition, to unsubscribe, you may contact us at any time by sending us a message to the email address provided in this Privacy Policy.

We may also use the Information collected through Cookies to conduct market research, to analyze the characteristics of site users, to evaluate the effectiveness of our marketing communications and to adapt to current trends, to plan our future marketing campaigns, business intelligence, and to personalize our services and communications to you.

Protecting our interests, security.

We may use your personal information when we believe it is necessary to take steps to prevent potential liability, to investigate and defend the Service against any third party claims or allegations, to investigate and defend the Service against fraud, to protect the security or integrity of the Website, and to protect the proprietary rights of our Service, users and/or partners.

Compliance with the requirements of the Act.

We may also use/disclose Your Information collected by us to comply with legal requirements, industry standards and our policies. We may disclose Your Information in situations that we believe:
(1) is an emergency involving a potential threat to the physical safety of any person or property if we believe that your Information is in any way related to such a threat;
(2) is related to illegal or inappropriate, in our opinion, use of the Site, and/or services.

The processing of Information includes:

Collection, accumulation, storage, adaptation, verification, alteration, recovery, use, depersonalization, destruction of personal data, including through the use of information (Automated) systems.
Personal data may be collected verbally, in writing and / or electronically, through requests or by your own provision of the necessary information and documents. Personal data is collected and stored in written and/or electronic form.

4. HOW WE MAY SHARE PERSONAL DATA

We pay special attention to the confidentiality and protection of your personal data. The information provided by you is confidential and will not be disclosed to third parties, except for the need to perform or provide services (and) and in cases provided by law.
The user agrees that the Service has the right to transfer personal data of users, - solely for the purpose of performing the corresponding service.
We may disclose your Personal Data if required to do so by Law or in order to comply with a legal obligation or if we believe that such action is necessary to:

  • investigating, responding to and defending against claims;

  • if necessary in legal proceedings (including subpoenas) to protect the rights and property of the Service or third parties; to prevent potential liability;

  • to prevent potential liability;

  • for the purpose of public safety or the safety of individuals;

  • in order to prevent or stop any illegal, unethical, fraudulent, abusive and other activities that may lead to negative legal consequences;

  • for the integrity and security of the Website, our services of any equipment used in the operation of the Website in providing the services;

  • to comply with applicable law.

5. HOW WE STORE AND PROTECT YOUR PERSONAL DATA

Protecting your personal data is extremely important to us, so we take all necessary measures to do so. We store users' personal data in a secure environment. Your personal data is protected from unauthorized access, disclosure, use, alteration, or destruction.
The service monitors the security measures taken on an ongoing basis.
We will retain your personal data for as long as it is necessary to provide you with access to the site and/or to fulfill our legal obligations (such as fulfilling your requests and services, tax and/or financial reporting), resolving disputes, and complying with our policies.
The retention period is based on the type of information collected and the purpose for which it was collected, depending on the situation and the need to delete obsolete or unnecessary information as soon as possible.
When you stop using the website and/or our services by deleting your account on the website (if such registration is required), your personal data will also be automatically deleted, unless we are required to retain such data to fulfill our obligations under applicable law and these terms of use.

6. YOUR RIGHTS

Regarding your personal data, you have the right to:

  • Contact the personal data controller at any time with any questions or complaints regarding the processing of personal data, as well as to ask whether your personal data is being processed and about the content of such personal data.

  • Access your personal data for free.

  • Request at any time that the personal data controller cancel or restrict the processing of personal data, as well as request that personal data be amended if it is inaccurate or no longer relevant.

  • Request at any time that the personal data controller delete the personal data to the extent that it is no longer necessary for the purposes specified in this notice or for other purposes for which it is necessary for the controller to continue processing it, or when the personal data controller no longer has the legal right to process it.

  • Revoke your consent to the processing of personal data at any time.

  • File complaints about the processing of personal data.

  • Know about the sources of collection, the location of personal data, the purpose of their processing, and the location of the owner or controller of personal data, or to give a corresponding instruction to obtain this information to persons authorized by you, except in cases established by law.

  • Receive information on the conditions of granting access to personal data, including information on third parties to whom personal data is transferred.

  • Submit a reasoned request to the controller objecting to the processing of your personal data.

  • Protect your personal data from unlawful processing and accidental loss, destruction, or damage due to deliberate concealment, non-provision, or untimely provision of such data, as well as protection from the provision of information that is inaccurate or defamatory to the honor, dignity, and business reputation of a natural person.

  • Apply legal remedies in the case of violations of legislation on personal data protection.

  • Make reservations about the restriction of the right to process your personal data at the time of giving consent.

  • Know the mechanism of automatic processing of personal data.

  • Defend against an automated decision that has legal consequences for you.

If you wish to exercise any of the above rights or would like further information, please contact us at the details set out below in this Privacy Policy.
However, please note that these rights are not absolute and may be somewhat limited by regulatory requirements and our legitimate interests.
In order to respond to your request, we must verify your identity so that your information is not shared with an unauthorized person.
The service must provide you with information about the actions taken in connection with your request within ten days of receiving it. The deadline for providing a final response to your request is up to 10 days from the receipt of your request. However, for third parties responding to a request, the time period may be extended to 45 days from the receipt of the request.
If you learn that someone has unlawfully provided us with your personal data, please notify us as soon as possible at the contact details provided in this Privacy Policy. At your request, we will delete your personal data as soon as possible, but in any event, no later than one month from the date of receipt of your request. We will retain only those copies of the information that may be necessary for us to comply with the requirements of the Act for such cases.
In addition, you may at any time change (update, supplement, or delete) the personal data you have provided to us by contacting us with a request.

7. CHILDREN

We recognize the importance of taking additional measures to protect the privacy and safety of children using the site. Children under the age of 18 are not permitted to use our website or receive our services unless their parents have given their consent, which must be evidenced by appropriate documentation. We do not knowingly collect personal data from children under the age of 18. If we learn that we have obtained personal information from a child under the age of 18, other than in the circumstances mentioned above, we will take all necessary steps to delete such information as soon as possible, unless we are required to retain such data to comply with legal requirements.

8. UPDATING THIS PRIVACY POLICY

Each time we make changes to this Privacy Policy, a new version will be available on the website labeled "Newly Revised from ....".
You can access the new Privacy Policy from the day it comes into force, giving you time to decide whether to continue using the site and to submit your objections to changes in the processing of your personal data. A draft of the new Privacy Policy may be published in advance.

9. THIRD PARTY RIGHTS

To ensure the fulfillment of obligations to users, the service may transfer data about users, but only to the extent necessary to fulfill the corresponding service orders that are carried out on the website.

10. QUESTIONS AND COMPLAINTS

If you have any questions, concerns or complaints about our methods of collecting and processing your Personal Data, or if you have any suggestions or questions about this Privacy Policy, please contact us.

11. WE USE THE FOLLOWING SERVICES

AWS - Our site is hosted at https://aws.amazon.com. The address is Amazon Web Services, Inc. P.O. Box 81226 Seattle, WA 98108-1226. The data you leave in the web forms on the site is made available to this company. Read more about it here.
The Meta Pixel is a snippet of code that is placed on our website. It is used to measure the effectiveness of advertising and to study people's actions on the site. More information can be found here and here.
Google Analytics is a web analytics services. The address is Google LLC, 1600 Amphitheatre Parkway Mountain View, California, 94043 USA. More information can be found here.

12. HOW TO CONTACT US

Props.
Individual entrepreneur: Larsson Ekaterina,
TIN: 304748129.
Legal address: Georgia, Krtsanisi District, Ponichala 3 Settlement, Building 5, Entrance 2, Floor 4
Email: support@youkeep.us

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